Acceptance of Terms
Collecting Personal Information
We collect information about you when you make a purchase through our Contact Center, or through our Site. This information may include your name, mailing and billing address, zip code, phone number, and/or email address. We may also ask for this information if you choose to participate in a survey, sweepstakes, contest, promotion or giveaway. We consider information that personally identifies you, such as your name, email address or billing information, and other data that is linked to such information, to be personal information.
With sales transactions, we may collect payment information including credit/debit card information, gift card, and merchandise credit numbers, and/or checking account information. When you make a purchase at our physical location, through our Contact Center, or through our Site, we collect transactional information related to your purchase (i.e., what you bought, the price you paid, the payment method you used, and if the product was on sale).
We also collect some personal information when you use other features of our Site. We collect your email address if you sign up for our email list. In order to establish an online account, you will be asked to provide your name, email address, and zip code, and you will also need to establish a password. If you use online chat to connect with our Contact Center, we will ask for your name and email address. We may also permit you to sign on to your online account with Sorella Bella using log-in information (such as an e-mail address and password).
Finally, Sorella Bella may permit you to submit information to our Ratings & Reviews. When posted on the Site, reviews may include your name, and in some cases, your city and state, where it becomes publicly available and can be seen, collected and used by others. Once made public, this information cannot be made private again. Therefore, you should exercise caution when deciding to submit information to our review/ratings, or disclosing information about yourself or others, and you should not submit or communicate any information to the review/ratings that you do not want to be seen, collected, or used by others.
Browsing our Website
When you are using our Site, we log your IP address (a number that identifies your computer on the Internet) for system administration, troubleshooting and to examine overall traffic trends. For example, IP addresses help us determine the percentage of people coming from various online gateways, such as Google or Yahoo!. This information is collected in aggregate. It is also linked to your personal information if you provide your personal information to Sorella Bella.
You can browse our Site and read our editorial content without providing any personal information. However, you must provide personal information in order to make a purchase.
How We May Use Your Information
In order to serve you better, we may combine the information you provide us and the information we have from your purchases through our Site, through our Contact Center, online. We may also utilize information that is publicly available. This information, in total, is used to improve your overall experience with our company. Here are the ways we may use information about you in order to enhance your shopping experience at Sorella Bella:
To complete your purchases. We use information about your transactions, including personal information you have provided, in order to process payments you have made and deliver products you have ordered. In doing so, we may transmit payment information to third parties, such as banks, credit card companies or payment clearance services. We may also provide shipping information to third parties in order to permit them to deliver products to you.
For marketing and promotional purposes. We may send offers for discounts or promotions and information about campaigns, new products or new features. In addition, we send may email communications to let customers know about promotions, missionary tips, and the most up-to-date happenings at Sorella Bella.
To enhance your online shopping experience. For example, we may use information about you to recognize you and welcome you back to our Site, personalizing your shopping experience.
Sharing Your Information and Third-party Partnerships
Like many other companies, Sorella Bella may use outside marketing companies to place advertisements or links on other websites. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, the subject of advertisements clicked or scrolled over) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising by certain participating advertising networks, you can visit http://www.networkadvertising.org. Sorella Bella is not responsible for the collection or use of information by such marketing companies or third-party websites.
Third parties may receive your personal information because you have visited their websites or accessed their links. Please refer to their privacy policies to learn about how they handle your personal information. Please note that Sorella Bella has no control over the privacy practices of other companies of websites, and we do not assume any responsibility or liability for any third-party's data collection or disclosure practices, their failure to abide by their privacy policies, or the content of their websites.
In the event that Sorella Bella is merged with or acquired by another company, or in the event of a transfer of our assets, we may disclose or transfer personal information and other information about usage of our Site in connection with such a transaction. In the event of such a transfer, we will notify you of the change of control of your personal information. You should also be aware that courts may have the authority under certain circumstances to permit personal information and other information about usage of our Site to be shared or transferred to third parties without your permission.
Disclosure of Your Personal Information
Security of Our Site
Sorella Bella maintains security procedures designed to keep information we own, license and process from being accessed by any unauthorized person or business. We use a variety of multi-level security systems to control access to our systems and the data that we house. We also maintain physical security for our facilities and limit access to certain critical areas of our business.
Unfortunately, however, no data transmission over the Internet can be guaranteed 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to or from our Site, and you do so at your own risk. Accordingly, we disclaim liability for any theft, loss, or interception of, or any unauthorized access or damage to any data or communications. By using our Site, you acknowledge that you understand and agree to assume these risks.
Anyone with access to the email address and password you use to create an account with us can obtain access to the personal information you have provided to us. We urge you to keep your password in a safe place and not share it with anyone. Always sign out from your account and close your browser window when you have finished your visit to our Site. This ensures that others cannot access your account, which is especially important if you are sharing a computer with someone else or are using a computer in a public place.
You are responsible for maintaining the confidentiality of your account password, and you are responsible for any access to or use of our Site by any person or entity using your password, whether or not such access or use has been authorized by you.
Reviewing and Revising Your Account Information
You may review and make changes to the personal information that is stored in your user account on our Site by visiting the "My Account" area of our Site.
Children and Privacy
Our Site is not directed to children under the age of 13 years. We will never request personally identifiable information from anyone whom we know to be under the age of 13 without verifiable parental consent. By using our Site, you represent and warrant that you are at least 13 years old. If we become aware that a customer is under the age of 13 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information.
In addition, you must be at least 18 years old in order to establish an online account. By creating an online account with us you represent and warrant that you are at least 18 years of age.
If you need any other information, please submit your requests or questions to Sorella Bella, ATTN: Customer Solutions Department, 9775 W. Mossywood Dr., Boise, ID 83709, or email us at firstname.lastname@example.org. Please allow 10 days for a response.